Answer upvoting
Yammer (now Viva Engage) has always been a place where members share knowledge, ask questions, and find solutions. Using the Question post type and adding answers help to draw attention to conversations and enhances knowledge sharing in an organization. However, there was not an efficient way for members to crowdsource solutions and highlight useful answers.
I worked closely with my product manager and engineering team to come up with a solution of answer upvoting.
How it works
When a community member posts a question other community members can vote on the replies to showcase useful answers. The reply with the most votes moves up to the top of the conversation. The original poster or the community admin can also mark best answer to a question.
By letting others know that their answer helped your question, it encourages community members to continue to share their knowledge. Answer upvote is available on mobile and web browsers and in the Viva Engage app for Teams as well.